What if my app is not live in the App Store yet?
If your app is not yet live in the official App Stores, your app will not be enabled for publishing. However, you can still test the Chartboost SDK and prepare for the Publisher App Review.
- Add an app in the Chartboost dashboard
- Do not insert bundle ID or App Store URL
- Enable Test Mode
- Save the app
- Integrate the Chartboost SDK
- Check Chartboost SDK integration with Chartboost Test Mode
- Test your integration with test ads for as long as you require
- Wait for the green SDK light to turn on in the dashboard
- Do not request Publishing Permissions at this time yet (your app will be rejected because of the missing Store URL)
- Once your application is available in the official App Stores, import your application to the Chartboost dashboard
- Your app will then be automatically submitted for review.
Please note that until your app is enabled for publishing, you will not be able to select it in the Select app(s) section of your publishing campaign.
I've previously added my apps to the Chartboost dashboard, do they still need to go through the Publisher App Review?
If you've previously added an app, but don't have any active publishing campaigns, you will need to submit your app for review. Please follow the steps as outlined above under Enable publishing on your app.
Why is my SDK integration icon not turning green?
- If your integration icon is not turning green this means that your application has not yet successfully initialized our SKD correctly. We strongly recommend you review the initialization part of your Chartboost SDK on our iOS, Android, or Unity integration guides.
- In order to confirm if your application is successfully initializing our SDK, you can use the application Charles the Web Proxy. The initialization call you are looking for is detailed in the Interpreting Charles Results section of our Charles Page.
Why is the option "Request publishing permissions" greyed out?
- In other to display Chartboost ads your application has to be approved with publishing permissions first. If the option "Request publishing permissions" is greyed out in your dashboard, this means the SDK integration icon is still not green and we haven't detected any initialization call from your application. We advise the revision of the Chartboost SDK integration guides available on iOS, Android, and Unity.
- You can confirm the initializing of our SDK by using the application Charles the Web Proxy. The initialization call you are looking for is detailed in the Interpreting Charles Results section of our Charles Page.
